Questions about GEO,
answered.
Everything Malaysian business owners ask us about AI search visibility — pricing, timelines, process, and the technical bits. Can't find your question? WhatsApp us.
About GEO
What is GEO (Generative Engine Optimization)?
GEO is the practice of making your business visible to AI-powered search engines like ChatGPT, Perplexity, Google AI Overviews, and Claude. Instead of optimizing for Google's blue links, GEO optimizes the signals AI uses when deciding which businesses to recommend: AI citability, brand authority, content quality, technical foundations, and structured data.
How is GEO different from SEO?
Completely different channel, different signals, different results. Traditional SEO puts you on Google's blue links — a channel losing traffic every quarter. GEO gets you seen by AI — where customers are going first. The signals AI engines care about are brand mentions, structured data, and citability — not backlinks and keywords.
What types of businesses need GEO?
Any business where customers search for recommendations online. F&B, professional services, retail, property, healthcare, SaaS, e-commerce. If someone in your city might ask ChatGPT for a recommendation in your category, you need GEO.
Do AI tools like ChatGPT really recommend specific businesses?
Yes. Ask ChatGPT or Perplexity for a lawyer, clinic, restaurant, or agency in any Malaysian city and it will name specific businesses. Those recommendations are based on publicly available signals — website content, reviews, directory listings, brand mentions, and structured data. Businesses with stronger signals get recommended; the rest are invisible.
Does GEO work for Bahasa Malaysia and Chinese-language customers?
Yes. Malaysians ask AI questions in English, Bahasa Malaysia, and Mandarin Chinese — and AI answers in the language of the question. Businesses with content in all three languages can be recommended across all three audiences. SeenBy Digital publishes and optimizes content in all three languages.
Pricing & plans
How much does GEO cost in Malaysia?
SeenBy Digital offers two monthly retainer plans: Basic at RM2,000/month and Executive at RM4,200/month. Both are month-to-month with no lock-in. The free GEO audit is included before any paid work begins.
Is there a contract or lock-in period?
No. Both plans are month-to-month with no lock-in. You can cancel any time. We'd rather earn your business every month than hold it with a contract.
What does the free GEO audit include?
A full 0–100 GEO score across five dimensions, two PDF reports (GEO visibility + marketing health), and a 45-minute walkthrough call. Delivered within 48 hours. No obligation to proceed.
Which plan should I start with?
Start with the free GEO audit and we'll recommend the right plan based on your score and situation. Basic suits businesses that already have a marketing team. Executive suits businesses that want fully outsourced digital marketing — GEO, content, and social media.
Can I upgrade or downgrade between plans?
Yes. Because there's no lock-in, you can move between plans at any month-end. Most clients start on Basic and move to Executive once they've seen their GEO score improve.
Process & results
How long before I see GEO results?
Technical fixes like schema markup, robots.txt, and llms.txt can move your GEO score within two to four weeks. Brand authority and citability improvements take two to three months to compound.
Do I need to change my whole website for GEO?
No. Most GEO fixes are additive — we add structured data, create an llms.txt file, update robots.txt, and rewrite specific content blocks. Your existing site stays intact.
I already have an SEO agency. Will GEO conflict with them?
Not at all — we work alongside your current agency. Your SEO agency owns Google. SeenBy Digital owns AI search. They're separate channels. Most of our clients run both.
What happens after the GEO audit?
You receive two PDF reports — one covering your full marketing health, one covering your GEO visibility score. We walk through the findings on a 45-minute call. If you want us to fix the issues, we offer a monthly retainer starting at RM2,000/month. If you'd rather implement the fixes yourself, the reports give you everything you need to do that.
What is a GEO score and how is it measured?
A GEO score is a 0–100 rating of how visible your business is to AI-powered search tools. SeenBy Digital measures it across five dimensions: AI citability (how quotable your content is), brand authority (third-party mentions), technical foundations (AI crawler access, schema), content quality (E-E-A-T signals), and structured data.
How do you report progress?
Monthly. We report on metrics that actually matter — AI mention frequency, GEO score movement across the five dimensions, and lead quality — not vanity traffic numbers. Every action we take is explained and documented.
Technical questions
What is llms.txt and do I need it?
llms.txt is a plain-text file on your website that gives AI systems a structured summary of who you are, what you do, and which pages matter. It's an emerging standard that makes it easier for AI tools to understand and cite your business accurately. It's one of the technical foundations we implement in every GEO engagement.
What is schema markup and why does it matter for AI?
Schema markup is structured data (usually JSON-LD) embedded in your website's code that explicitly tells machines what your business is — your name, location, services, prices, opening hours, and credentials. AI engines use it to understand and trust your business information instead of guessing from page text.
How do I check if my website is blocking AI crawlers?
Visit yourdomain.com/robots.txt and look for rules blocking GPTBot, ClaudeBot, PerplexityBot, or Google-Extended. If any of these are disallowed, AI tools can't read your website — which means they can't learn about or recommend your business. This is the single most common GEO problem we find in Malaysian websites.
Still have questions? Or want to know your GEO score?